Privacy Policy

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you contact us, request a quote, download product information, or fill out forms on the Site, you may provide information such as:

• Name
• Company name
• Email address
• Phone number
• Job title
• Project or material requirements
• Any other information you choose to share

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Pages viewed and features used
• Time spent on the Site
• Referring website or source

We collect this information using tools such as:

• Google Analytics / GA4
• Google Tag Manager
• Standard web server logs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries, quote requests, and technical support needs
• Providing product information, specifications, and engineering support
• Improving our materials, services, and overall customer experience
• Maintaining and enhancing the performance, security, and usability of the Site
• Communicating with you about updates, materials, and company information
• Supporting internal recordkeeping, quality control, and compliance

We do not sell personal information.

3. Cookies & Tracking Technologies

Cookies are small data files stored on your device that help us understand how visitors use the Site. This allows us to improve performance and user experience.

We may use:

• Essential cookies that are required for basic site functionality.
• Analytics cookies to analyze how visitors use the Site, such as which pages are visited most often.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the Site functions.

4. How We Share Information

We may share personal information with trusted third parties in the following situations:

• Service providers that support website hosting, analytics, communications, and related services.
• Technical partners assisting with product, engineering, or application-related requests.
• CRM or email platforms used to manage communications and customer relationships.
• Legal or regulatory entities if required to comply with applicable laws, regulations, or legal processes.

We do not share personal information with unrelated third parties for their own marketing or advertising purposes.

5. Data Security

We implement reasonable technical and organizational measures designed to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy,
• Support ongoing business communications and relationships, and
• Meet legal, regulatory, and operational recordkeeping requirements.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, which may include:

• The right to request access to the personal information we hold about you,
• The right to request corrections or updates to your information,
• The right to request deletion of your personal information, and
• The right to opt out of certain communications.

To exercise any of these rights (where applicable), please contact us using the information provided in the Contact Us section below.

8. Third-Party Links

The Site may include links to third-party websites or resources. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review the privacy policies of any external websites you visit.

9. Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. International Visitors

If you access the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection and privacy laws may differ from those in your country. By using the Site, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after any updates constitutes your acceptance of the revised Privacy Policy.

12. How to Contact Us

If you have any questions about this Privacy Policy, our data practices, or would like to exercise your privacy rights, please contact us at: